Privacy Policy

1. Overview

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website and services, including compliance with messaging regulations such as A2P 10DLC.

2. Information We Collect

We collect personal information that you voluntarily provide to us, such as your name, phone number, email address, property details, and any additional information you submit through our forms. In addition, we may automatically collect certain data such as your IP address, browser type, device information, and how you interact with our website. We may also collect communication data, including SMS interactions, email engagement, and call activity.

3. How We Use Your Information

We use your information to respond to your inquiries, evaluate your property, communicate with you via text message, phone, or email, and provide updates related to your request. Your information may also be used to improve our services, analyze website performance, and run marketing or remarketing campaigns.

4. SMS Data Protection (A2P Compliance)

We take your privacy seriously, especially when it comes to SMS communications. Your phone number will not be sold or shared with third parties for marketing purposes. We use your number only to communicate with you regarding your inquiry, provide updates, and deliver customer support. We maintain records of your consent and ensure that opt-out requests are honored promptly. You may opt out at any time by replying STOP, or request assistance by replying HELP.

5. Sharing of Information

We do not sell or rent your personal information. However, we may share your information with trusted service providers who help us operate our business, such as CRM platforms, messaging providers, and email systems. These providers are required to protect your information and use it only for the purposes of delivering services on our behalf. We may also disclose information if required by law.

6. Data Security

We implement reasonable security measures to protect your information, including secure systems, access controls, and data protection protocols. While we strive to protect your data, no method of transmission or storage is completely secure.

7. Cookies and Tracking

Our website uses cookies and similar technologies to improve your browsing experience, analyze traffic, and support marketing efforts. You can manage or disable cookies through your browser settings.

8. Your Rights

You have the right to request access to the personal information we hold about you, request corrections, or ask for your data to be deleted. You may also opt out of communications at any time. To make a request, please contact us using the information provided on our website.

9. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, including business operations, communication, and legal compliance.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

11. Children’s Privacy

Our services are intended for individuals who are at least 18 years old. We do not knowingly collect information from minors.

12. International Users

If you access our website from outside the country where we operate, you acknowledge that your information may be transferred and processed in accordance with applicable laws.

13. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.